Michael Reichenberger has worked as a management consultant for 15 years and has many years of experience in the area of customer relationship management. As Country Manager for Qualysoft Switzerland and his role as team leader CRM he is planning the project work and the human use by existing and new customers. He is also the interface to the sales team when it comes to the acquisition of new and follow-on projects. His focus is on customer satisfaction and project management based on the Qualysoft standards. His expert knowledge flows in to the individual solutions our customers. Michael Reichenberger will focus on advising companies in the implementation of CRM, particularly in the CRM strategy and the optimization of sales, marketing and support processes.