Creatio

formerly bpm'online

Qualysoft and Creatio - formerly bpm'online - are partners since the beginning of 2019. Qualysoft contributes the experts for Customer Experience Management and Creatio the adequate platform. Together we can offer the perfect base to bring our customers' digitization process to the next level.

Next Generation CRM: all about Business Process Excellence

Creatio is a premium provider of process-oriented, cloud-based software for marketing, sales and service automation. The beauty and core value of Creatio products are the out-of-the-box processes that quickly lead the user to more efficient processes through ready-made processes. Users love Creatio's responsive interface with its "social look and feel," free of redundant information that keeps it focused on the essentials.

Creatio is a global company with offices in Boston, London, Melbourne, Singapore and Kiev and with thousands of customers supported by more than 500 partners all over the world, while Qualysoft ist one of the biggest partners in the DACH-area. This has enabled Creatio to build a product and platform that has been widely recognized by leading analysts at Forrester and Gartner, including being named as LEADER in the Gartner Magic Quadrant for Sales Force Automation in 2019.

Thousands of companies worldwide have choosen Creatio to help them deliver a world-class customer experience. The numerous clients are diverse, which reflects the flexibility of Creatio to fit their business.

Creatio was investigating over the last few years and has discovered 4 key findings.

  • First, implementing business software is often long and painful.
  • Second, user adoption continues to be a problem. Despite the advancements, over the last 15 years user adoption has been one of the top 3 reasons why CRM initiatives fail.
  • Third, all of these disconnected applications that companies implement creates misalignment and silos in the organization.
  • Fourth, business software typically makes it hard to change quickly.

Creatio is built on a unique platform

This platform provides a differentiated ability to accelerate the four stages of business transformation.

  • Creatio accelerates implementation using out of the box.
  • Creatio accelerates adoption with AI and an industry leading UX.
  • Creatio accelerates alignment by enabling orchestration across teams and applications.
  • Creatio enables the acceleration of change by being built on a low-code platform.


This is why the combination of CRM and BPM is so powerful and Creatio's products help companies manage the complete customer journey from leads to orders and then ongoing account management.


Interface Example:

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copyright: Creatio

Creatio can change your company

Out-of-the-box processes:

Creatio products include a number of best practice processes for marketing, sales and customer service. Ready-to-use processes guide users through the most effective measures, making it easy to get started quickly and bring industry best practices to your business.


A complete view on the customer journey:

Creatio provides end-to-end processes to manage the complete customer journey. Linking the dots between marketing, sales and customer service enables companies to effectively manage every phase of customer interactions.


Attractive platform:

Creatio's applications have responsive interfaces and a "social look and feel" that makes working with the software easy and increases overall user acceptance.


bpm'online is now Creatio! Watch the renaming event and get informed about the products...