Qualysoft :: Customer Engagement

Competences
- Customer Experience Management
  - Overview
    Overview
    Create the basis for outstanding customer experiences: our experts will help you select the perfect software solution, combining a variety of systems in a meaningful way, implementing an integral technological platform for successful customer experience management.
  - CRM Consulting
    CRM Consulting
    Together with our customers, we develop individual CRM strategies and stand by your side during the selection, implementation, maintenance and continuous development of customized CRM solutions.
  - Data Quality Management
    Data Quality Management
    Our experts support you in optimizing your existing data, ensuring a high level of data quality in the long term.
  - Customer Communication
    Customer Communication
    Optimized customer communication with intelligent solutions for automated, personalized document composition.
  - Portal Solutions
    Portal Solutions
    Provide unique, personalized experiences for your customers, partners and employees with modern portal solutions. Learn more about our web portal competence!
  - E-Mail Marketing
    E-Mail Marketing
    From e-mail marketing to professional social media management, our experts integrate state-of-the-art tools for customer communication into your CRM system.
  - Mobile Solutions
    Mobile Solutions
    State of the art technologies for tailored mobile solutions for customers and employees.
- Automation Services
  - Overview
    Overview
    Automation is a crucial part for improving your time-to-market quality. Supported by agile methodologies, you will conquer digital transformation.
  - Test Automation
    Test Automation
    We enable our customers to take their testing to the next level. With highly automated continuous testing we support your transition from strategic concepts to the creation of a stable test automation.
- Nearshore
  - Nearshore Services
    Nearshore Services
    Finding competent IT experts for your individual requirements is our core competence. In Qualysoft Nearshore Services, we bundle all services related to the fast development of your new location: from the concept creation to the recruiting of a powerful team to the execution of all administrative activities.
- Agile Coaching
  - Overview
    Overview
    Agile project management aims at high efficiency and full control about time and costs. With agile frameworks like Scrum, teams manage daily challenges, changes and new input in complex projects to achieve best results – from start to finish.
  - Agile Transformation
    Agile Transformation
    Agility focuses on flexibility, highest quality and customer satisfaction. In dynamic and complex market situations, flexibility combined with top quality is vital for companies to survive.
  - Agile Project Controlling
    Agile Project Controlling
    Also in agile projects a precise controlling about costs and schedule is crucial. Requirements and priorities can change during the development progress, therefore a continuous monitoring about the advance is essential to keep the project plan up to date and adapt if necessary. The deadline mostly is firm and the scope could be flexible.
  - Agile Pricing Models
    Agile Pricing Models
    The common opinion is that agility and fixed price projects are not compatible, as the estimation of software projects is complex. Although the advantages of agile methods are widespread, a fixed price is often desired, even for agile projects, which at first sight limits the risks of project costs.
  - Magic Estimation
    Magic Estimation
    Estimating software projects always include a certain amount of inaccuracy. However, to avoid these big price differences we use strategic estimation methods to get as close as possible.
  - Agile scaling
    Agile scaling
    Agile methods such as Scrum, which work very well on a small scale, can be successfully applied to larger projects or to the whole company with a few key principles. The essential rule in scaling agile processes is: less is more!
- e-Government
  - Overview
    Overview
    Qualysoft provides support using elaborate e-government solutions for electronic tax administration, automated document composition and legal database systems.
  - e-Taxation
    e-Taxation
    Up-to-date financial administration thanks to innovative IT systems: from registration of taxpayers and filing of tax returns through to complete account management, all transactions can be effected automatically and without paper.
Technologies
- ADITO CRM
  ADITO CRM
  A CRM sytem that can be introduced quickly, suits your company perfectly and can be easily and individually adapted with growing requirements. ADITO-CRM scores with industry know-how and perfectly covers the needs of small and medium-sized companies as well.
- Aurea CRM
  Aurea CRM
  From update.CRM to Aurea CRM: Let your customers experience fascinating situations and pleasantly surprising moments.
- Creatio CRM
  Creatio CRM
  Creatio is a premium CRM-system, merging marketing, sales, service, application development and business process management into a single, performance-oriented solution. It has seen wide recognition from key industry analysts earning for itself many awards.
- Microsoft Dynamics 365 CRM
  Microsoft Dynamics 365 CRM
  Microsoft Dynamics 365 combines CRM and ERP functions in one single application for sales, customer service, marketing and operations. Talk to our experts and get professional guidance!
- Infinica Automated Document Management
  Infinica Automated Document Management
  Smart solutions for automated, personalized document composition and interactive electronic forms.
- Liferay Portal Solution
  Liferay Portal Solution
  Designed for organizations of all sizes, the latest generation of the Liferay Digital Experience Platform allows you to build extensive portals, flexible websites, easy-to-use intranet systems, and mobile applications for all devices.
- Tricentis Tosca Testsuite
  Tricentis Tosca Testsuite
  Smooth the way for agile software development and update your IT systems as often as you want.
- Uniserv Data Quality Solutions
  Uniserv Data Quality Solutions
  Use Uniserv's Data Quality services to keep the quality of your data at a constantly high level over their entire period of use.
Company
- About Qualysoft
  - Company Overview
    Company Overview
    The two key factors for our success are the innovative way in which we tackle the demands of the market and our extreme flexibility when accommodating customer requirements.
  - History
    History
    Successful since the year 1999.
  - Board
    Board
    The owners of the Qualysoft Group: Tamás Simon, Chief Financial Officer, Robert Mayer, Chief Operating Officer, and Peter Oros, Chief Executive Officer.
  - Local Team DACH, SK & RS
    Local Team DACH, SK & RS
    The Team of the Qualysoft DACH region is focused on providing the best solutions for our customers.
- Press
  - Press Downloads
    Press Downloads
    Information for Press and Media.
  - Clipping Archive
    Clipping Archive
    Find the collection of all press reports of recent years.
- Corporate Citizenship
  - Overview
    Overview
  - Austrian Red Cross
    Austrian Red Cross
    A comprehensive commitment to health care and promoting sports is important to Qualysoft.
  - Art Sponsoring
    Art Sponsoring
    Convergence between art and business.
  - Qualysoft Exhibitions
    Qualysoft Exhibitions
    Convergence between art and innovation.
  - Journalists Congress
    Journalists Congress
    Key to the future.
  - Sports Sponsoring
    Sports Sponsoring
    A comprehensive commitment to sports promotion is important to Qualysoft.
  - Educational Cooperations
    Educational Cooperations
    Key to the future.
Contact

Customer Engagement

CXM

Automation

CDS

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