Your customers expect an individualized approach and continuously high-quality services. Active customer relationship management as a component of a successful CXM strategy is thus indispensable nowadays. Qualysoft adopts the implementation, support and further development of your customized CRM solution as an experienced partner.
Customer relationship management (CRM) helps you to position yourself more successfully on the market. A suitable CRM system is also a necessary prerequisite alongside the precisely targeted orientation of your company strategy to the requirements of your customers. Only with the interaction between the mapping of the necessary processes in terms of marketing, sales and service, the support of the top management and an ongoing raising of employee awareness will you be able to capitalize on the added values in the long term:
- You maintain an overview of your customers and their wishes.
- You know which deals your sales department has opted for and which conclusions are likely to be achieved from them.
- You respond to customer inquiries quickly and to a satisfactory level.
- You keep in contact with your customers and interested parties in a personalized, yet automated manner.
A reliable partner
You stay abreast of the most important issues and tackle them in the first instance. As an experienced partner for Aurea CRM and Microsoft Dynamics CRM, Qualysoft supports numerous companies and understands what's important in CRM projects. Our team of 70+ experts bring their many years of experience into your initiative and support you throughout the entire course of your CRM project: from the analysis of your processes, the selection and implementation of your CRM system through to user training.
Focus on the essential
Qualysoft RunCRM services are intended for companies wanting to simplify or optimize every-day operation of their CRM solutions or outsource them to external experts. Our Support Team provides both selective services and integrated operation of your entire system as well as the provision of technical services to your users.
Fit for the future
By changing from update.seven to Aurea CRM, you take your customer relationship management to the next level: the latest technology helps you form the basis for an even more successful implementation of customer support. As the largest update partner, Qualysoft is the only one who has also established an internal competence center, which accompanies you from guidance that is individually tailored to your needs to comprehensive migration analysis through to implementation of a project throughout the entire course.