Customer Communication

Smart documents with INFINICA

INFINICA stands for intelligent solutions in the area of automated, personalized document composition and interactive forms for customer communication on a high level. We optimize your business processes as a pioneer for document composition and document distribution.

New products and services are being introduced to the market at ever shorter intervals. This impetus must also be reflected by customer communication: product information, contracts and business documents must be quickly adapted in terms of design, layout and text so that you are able to act more swiftly than your competitors.

Smart documents

Document composition and distribution in interconnected workflows are among the core competencies of our subsidiary INFINICA. We generate optimized formatted templates and provide centralized management of text modules and rules-based processes.

The INFINICA Product Suite is seamlessly connected to all existing business applications – as a result, personalized documents and interactive electronic forms can be automatically generated in any number.

Enhance your competitiveness

Customized messages for your customer segments on invoices, product information and other communication means – also referred to as transpromo or white space management – considerably increase the effectiveness of your marketing and sales. Targeted application helps you increase customer retention and generate additional up and cross-selling potential.

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Smart solutions for automated, personalized document composition and interactive electronic forms.

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