
Overview
Customer Experience Management
Create the basis for outstanding customer experiences: our experts will help you select the perfect software solution, combining a variety of systems in a meaningful way, implementing an integral technological platform for successful customer experience management.
We supply the technology required to establish great customer relations
Customer experience management helps you bring your company precisely into line with your customers’ demands and create unique customer experiences with every contact. From the first impression of your website through to the accounting process – the touch points between customers and companies are not only increasing in numbers, but are also getting increasingly complex due to comprehensive digitization of all business segments. Many companies are faced with the challenges of analyzing all the interactions along the customer journey and generating valuable insights, making optimum use of their customer relations, so as to be able to provide their customers with the appropriate information at the right time.
Why do our customers choose Qualysoft?
Qualysoft works with state-of-the-art technologies for customer experience management that can be precisely adjusted to the requirements and needs of our customers. In this respect, our wide portfolio goes well beyond standard solutions: we develop innovative IT solutions for our customers, seamlessly integrating existing solutions and bringing some fresh impulses to your projects on the basis of our many years of experience in this sphere.
We provide professional consulting services to help you maintain a clear perspective in this technologically complex environment. In case of specialized topics, we take care of coordination and project management with technology partners from our network, as required.

Qualified
consulting
We support you in selecting and designing appropriate systems for you to focus on the needs of your customers to optimum effect.

Professional implementation
We support you right from analyzing your situation through to designing and implementing your individual CXM platform.

Continuous development
Make sure your CXM platform continuously evolves along the lines of your corporate strategy, incorporating new systems and functions on an ongoing basis and supporting new business models in real time.

CRM Consulting

Data Quality Management

Customer Communication

Portal Solutions

E-Mail Marketing

Mobile Solutions
Make an
appointment for an individual consultation
Discuss your CXM-strategy with one of our experts in a free person-to-person consultation.