January 2015: Qualysoft presents at the annual forum for Customer Experience Design & Management
Qualysoft was a partner of the Customer Experience Forum that took place on the 14th and 15th of April 2015 at the Sky Stage Vienna.
The CX-leading conference in Austria under the motto "The better experiences for corporate success" entered the next round. How will it be possible to inspire customers through active and inclusive management of experience at all touchpoints that continually increase its market success? This was the central theme of the two-day conference.
COO of Qualysoft Austria and CX-expert Andreas Hieger acted as a lecturer on the topic: Customer what??? - Lost in Translation - A Brief History of marketers, sellers and computer scientists, the emperor's new clothes and 7 magical questions.