ADITO CRM

Flexible Platform scoring with Industry Know-how

A CRM-solution that can be implemented quickly, adapts perfectly to your company and can be easily and individually customized with growing requirements. ADITO will become the central hub in the company. A CRM system that scores with industry know-how and perfectly covers the needs of small and medium-sized companies aswell.

With ADITO you have access to your sales, marketing, service and purchasing business processes from the office as well as from abroad. All information is available on one central platform. By having a 360 ° view on the company and on individuals, you can see at any time who is involved in campaigns or projects and which contracts, complaints and orders are currently processed or have been in the past. The result is shorter response time and improved transparency.

ADITO has 30 years of experience in CRM. Deep industry know-how, especially in the areas of plant and mechanical engineering, construction and construction suppliers, financial service providers, healthcare, IT and software, corporations and associations, as well as logistics and transport leads to optimized tailor-made solutions. ADITO-CRM also works perfectly for small and medium-sized companies.



Key Features


  • Tasks and processes are centrally available
  • Automate and optimize workflows consistently
  • Make business decisions data-based
  • Individual requirements can be met easily
  • Communicate effectively with chat function
  • Active push messages keep you up to date
  • With the Native App for iOS and Android, you have access to all important information anytime and anywhere - whether online or offline, via smartphone or tablet.
  • Available in more than 25 languages, on one central or several decentralized servers in different countries
  • Easily and flexible integrated into your existing IT infrastructure - online, offline, cloud-based or mobile
  • Tailored individually to your company's requirements and processes
  • User-friendly due to clear design, intuitive user interface and 360°-view
  • Modern, adaptable and expandable compatible with any platform




Functions


Contact management - all information about customers or other reference groups at a glance. All interactions are tracked and linked to products and services.

Marketing - target group selection, campaign planning and key figures for measuring success with these functions: multi-level campaign management, simple selection, email marketing, individual evaluations.

Sales - Overview of upcoming projects and opportunities be the first to seize chances that come your way with these functions: opportunity management, transparent contact management, order and offer management, evaluation and planning.

Service and support - increasing customer satisfaction, professionalization of the support department with the functions: complaint management, support cockpit, telephone integration, product management and much more.

Purchasing - standardization, centralization and simplification of processes with the functions: administration of supplier conditions, order management, connection to central purchasing platforms and much more.

Interfaces and Integration


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